Frequently Asked Questions

Find answers to common questions about our training programs

CITB Courses CITB Courses Courses

Yes, you can attend from age 16. If you are 16 or 17, you must have a parental consent form completed by your parent or legal guardian before the course begins. Please contact TE Training Academy in advance to request the form and return it before your course start date. 

To apply for a Green CSCS Labourer Card, you must: 
    1.Pass the CITB Health, Safety and Environment (HS&E) Test – This is a mandatory touchscreen test taken at an approved test centre. 
    2.
Complete one of the following recognised qualifications:
           -
CITB Site Safety Plus: Health and Safety Awareness (HSA) – A 1-day course designed for those starting work in construction. 
           -
Level 1 Award in Health and Safety in a Construction Environment – Available online or classroom-based. 
Both options meet the CSCS requirements for the Green Labourer Card. After completing these steps, you can apply for your card 

Most SSP certificates are valid for five years. The exception is Tunnelling Safety Training Scheme (TSTS), which is valid for three years.
To keep your qualification current, you must complete the appropriate refresher course before your certificate expires. 

No, refresher training must be completed before your certificate expires. 
If your certificate has already expired, you’ll need to retake the full course to renew your qualification. We recommend booking your refresher well in advance to avoid disruption to your work or training plans. 

TE Training Academy will issue a course completion email as temporary confirmation. Please allow up to 28 working days for your official certificate, which includes internal checks and CITB verification. Certificates often arrive sooner. 

You must bring a valid form of photographic identification to attend any CITB SSP course.
Acceptable forms of ID include: 

     - Passport 
     -
Photo Driving Licence 
     -
Photo Work ID Card (current employer) 
     -
EU Country ID Card 
     -
CITB Scheme Card 

ID must be in date (or no more than 6 months expired). If you cannot provide ID, you must complete a CITB ID waiver form before attending. 

     - Computer or laptop with stable internet 
     -
Working webcam and microphone 
     -
Access to Microsoft Teams 
     -
Quiet space for participation
 

Course materials will be provided in digital format. 

CITB Site Safety Plus courses have strict attendance requirements: 

    - Late arrival: If you arrive late and miss the start, you may not be allowed to join. 
    - Missed hours: If you leave early or miss any part, you will not meet CITB’s minimum attendance criteria and will be marked as incomplete. 
    - Rescheduling: You will need to rebook and attend the entire course again, which may incur additional charges. 

 
 

If you fall within the allowable resit criteria, you can: 

    - Resit on the same day (preferred option), or  
    - Resit within 90 days (additional charge; see our Terms of Service). 

 

If you fail outright on your first and/or second attempt, you must retake the full course before another exam attempt. 

All courses delivered by TE Training Academy are subject to quality assurance checks. Please note: 

Internal Verification: Courses are selected at random for internal quality assurance (IQA), this process helps maintain our high standards. 

CITB Quality Checks: Once we submit your results to CITB for certification, CITB may also carry out their own quality checks. 

Certificate Release: Your qualification is not confirmed until CITB has issued your electronic certificate.  

All CITB Site Safety Plus certificates are issued electronically only. 

If you attended your course with TE Training Academy, we keep a secure electronic copy of your certificate, which we can provide upon request. 

You can also use the CITB Online Card Checker as official proof of your certification. 

If you need an official replacement certificate, you can contact CITB directly. Please note that this is likely to incur a charge. 

Yes, funding may be available, but it depends on your circumstances: 

CITB Grants for Employers: If you are employed by a CITB-registered company, your employer can claim a short course grant for most Site Safety Plus (SSP) courses. 

Employer Network Funding: Some CITB Employer Networks offer up to 70% funding for training costs, meaning your employer only pays 30%.  When contacting a CITB Employer Network to make a booking, please specify TE Training Academy as your preferred training provider. 

Eligibility: To access funding, your employer must be CITB-registered and use a CITB Approved Training Organisation (ATO) like TE Training Academy. Grants are paid to employers, not individuals. 

Individuals: CITB does not usually provide direct funding to individuals for SSP courses. If you are self-employed, you may still benefit if you are registered with CITB and meet their criteria. 

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